My office continues to do everything we can to assist people in our community with their unemployment claims. While we are experiencing challenges just like you, we will do everything in our power to help move the process along.
The easiest way for us to help with your claim is to send the following info:
and brief description of your problem to ShaneHernandez@house.mi.gov. My staff will be able to forward your information to UIA.
While we cannot guarantee they’ll get in contact with you, this is the best option we currently have to help. We share your frustration and will continue to push the department and offer our support to get the system operating smoothly.
If you have received a “Stop Payment” notice on your account, you will need to submit additional identifying information in order to receive benefits.
You should receive a form (UIA 6347 Request for Identity Verification) by United States Postal Service mail, which provides a mailing address or fax number for submission of ID verification documents, due to the stay-at-home order and the COVID-19 pandemic, you will not be able to report to a local office to verify your identity or submit your documents. Instead they are asking claimants to upload a copy of the requested documents to their Michigan Web Account Manager (MiWAM) for faster processing.
In addition to the Form UIA 6347, claimants will need to provide:
• US Passport or US Passport Card,
• Permanent Resident Card or Alien Registration Receipt Card,
• Driver’s license or ID card AND
• Social Security Card, or
• Original/certified copy of birth certificate
HOW TO UPLOAD DOCUMENTS: From the MiWAM account, under “I Want To”, click “Send Unemployment a Message” to upload the required documents. You may send you documents through a message 24 hours a day, 7 days a week. According to UIA, there is no need for the claimant to call the agency or for legislative offices to submit these cases through CRTIS at this time.